Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, …

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history …

The world's most comprehensive collection of quality resources. American Society for Quality’s Quality Resources is your one-stop online library of information related to quality.

Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals.

Find a comprehensive list of downloadable quality tools, diagrams, and advanced implementation templates for all industries including healthcare at ASQ.org.

The latest edition explores 11 topic areas—already impacting consumers, businesses, and society—that will have a profound effect on the future of quality. These thought-provoking, personal, and detailed …

Quotes from Quality Gurus, philosophers, award winners, authors, entertainers, athletes, and ASQ members and quality practitioners, they are offered to support, inspire, and motivate you to seek …

“At ASQ, we know that quality is essential to every healthcare journey. From medical device development to hospital operations, quality practices help ensure safer processes, stronger systems, …