Hotels often bleed money because their reservation process isn't well-planned, which can frustrate guests and cause them to find another place to sleep. Reservations are the most reliable revenue ...

Thanks to the web, making a reservation is just a few keystrokes away. We’ve all become our own travel agents and it isn’t so hard, right? Except for an all-too-common scenario. When you’re ready to ...

The price you see when you book a hotel stay isn’t always the one you’re stuck with even after you book it. This is often true whether you’re paying for the reservation or redeeming hotel points. This ...

Third-party booking websites that offer travelers a one-stop shop for hotel reservations, airline seats, and other services are almost as old as the Internet itself. They save the work of slogging ...

Dear Traveler: Can you get a refund on a prepaid hotel room? — Cheap Skate. Dear Cheap: Usually, no. Some prepaid hotel rooms are fully refundable, but many booked under an "advance purchase" rate are ...

The Medinas thought they booked their hotels through hotel websites, only to find they'd clicked on a service called Guest ...

Major lodging companies’ phone numbers and websites are listed below. Several hotel and motel brands may be managed by one umbrella company. Thus, different chains may share central reservation staffs ...