Pensions Expert

PMI seeks to upskill offshore pension administration provision

The Pensions Management Institute (PMI) has launched a campaign to upskill administration staff based in India, as regulatory scrutiny of the admin sector increases. The PMI’s chief customer officer, ...
Pensions Expert

Trustees to shoulder more responsibility for admin improvements, TPR says

Pension scheme trustees must “take greater responsibility” for raising standards in pensions administration, according to the Pensions Regulator (TPR). The regulator today (11 September) published a ...
Opinion

Pension admin is too often done poorly or 'on the cheap', says Steve Webb

Sir Steve Webb is celebrating ten years as This is Money's retirement columnist. Here's what he has to say about what he's learned from the experience.
Computer Weekly

Thousands of unread emails and 20 million database errors cause civil service pension hardship

Capita is to “fast-track” any technology, including artificial intelligence that can help it clear a backlog in civil service pension work ...