NPS Data Shows Embedded, AI-Supported Delivery Matches In-House Performance Across Customer Experience and Operations

As organizations scale customer experience, technical delivery, and business operations, leaders are rethinking how work gets ...
MyChesCo on MSN

Customers Bank surges to elite loyalty score, signaling edge in crowded market

WEST READING, PA — Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), reported a Net Promoter Score of 81 for ...
Morningstar

Oakworth Capital Bank Maintains Industry-Leading Net Promoter Score, Reflecting Strong Client Satisfaction and Loyalty

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...
The Caledonian-Record

Customers Bank Sets a New Standard in Client Satisfaction with Industry-Leading NPS Score of 81

Improving our NPS by 8 points in a single year is a reflection of the trust our clients place in us and the consistent dedication our team brings to every interaction,” said Sam Sidhu, President and ...

Stonehill Introduces New Customer Experience Consulting Model to Drive NPS and CSAT Performance

New approach focuses on fixing the operational and technology failures that cause customer dissatisfaction You don’t ...

Businessolver Advances AI Benefits Support and HR Analytics in 2025, Reporting 83 Client NPS

Notably, the company was named a top 15 Forbes America's Best Midsize Employers 2025 for the fourth year running, a top Forbes America's Dream Employer 2025 for the second year in a row, as an AI ...