But improvements in the technology have taken hold recently, supporting innovative new services and efficiencies in the way phone calls are zipped around the world. In the surest sign of the ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

Voice over Internet Protocol (VoIP), or Internet calling, makes it possible to make local or long-distance telephone voice calls over the Internet without going through a traditional landline ...

Traditional telephone companies are likely to fight back as eBay Inc. acquires Skype Technologies SA and expands the reach of Internet phone service, experts said yesterday. Many competitors will ...

* Internet phone service allows people to make telephone calls over a high-speed Internet connection instead of a regular phone line. Such services come in many different flavors. * Some, such as ...