Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years (here for instance) about how the journey drives companies to forge a more intimate ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. With inflation, market volatility and rapid technological ...

Aviva’s global asset management business, Aviva Investors, has chosen BNY Mellon to provide a fully integrated operating model for middle- and back-office activities, and selected front-office support ...

Every supply chain executive knows where to look for performance gains: TMS upgrades, AI-driven warehouse solutions, last-mile optimization. But few are looking in one of the most obvious, yet ...